Policies
Check-in check-out
Check-in: 12:00 -Check-out: -12:00 Credit Cards
Cancellation Policy
If cancelled or modified up to 1 day before the date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, 100 percent of the first night will be charged.
Children and Extra bed
All children are welcome.
One child under 2 years stays free of charge in a baby cot.
Maximum capacity of babycots in a room is 1.
When booking more than 9 rooms, different policies and additional supplements may apply.
Internet
Wi-fi is available in the hotel rooms and costs EUR 12 per 24 hours.
Wi-fi is available in public areas and is free of charge.
Wi-fi is available in the hotel rooms and costs EUR 6.50 per hour.
Breakfast
Buffet breakfast is included in the room rate.
Parking
Private parking is possible on site (reservation is not possible) and costs EUR 21.60 per day.
Pets
Pets are not allowed.
Deposit
No deposit will be charged.
More Info
Hotel information
The AC lounge is a new concept that aims to allow guests to work, relax, have a drink, read the paper or a book, watch TV or simply feel at home, 24 hours a day.
In the AC fitness centre you will find all the equipment and space necessary for you to keep in shape.
The hotel has areas reserved for private and company meetings, top level conventions and training courses. Spacious lounges, magnificent tables, swivelling and lay-back chairs, as well as all the latest technology, make AC Forum the ideal business centre.
At the Wi-Fi ADSL zone in the hotel you can work and connect to the internet using the pre-payment cards for periods of one hour or 24 hours, available at reception.
Room information
All of the rooms are designed to achieve maximum comfort and welfare. They feature avant-garde design and furniture and state of the art facilities.
Food & beverage
Discover the cosmopolitan and relaxed ambience of the lounge bar, a space where you can enjoy very contemporary flavours in a light and informal supper. It is open from Monday to Friday from 11:00 to 00:00 and from Saturday to Sunday from 12:00 to 00:00.
Area information
The hotel boasts a convenient location in Calle Recoletos, next to Plaza de Colón and the commercial area of Goya and Serrano, near to the Retiro Park and the magical Art Triangle; Prado Museum, Tyssen - Bornemisza collection and Reina Sofía Art Museum.
The hotel is 15 minutes by car from Madrid-Barajas Airport and 6 km from the railway station. The nearest metro station is Retiro (line 2), 1 km from the hotel.
Important information
Payment Information:
Guests need to produce ID on arrival. Payment is due at check-out. Deposits are not necessary, except for special events, when the hotel will inform the guest directly.
Travel information
By Plane:
From Barajas Airport (17 km):
- Take a taxi (35 minutes), bus line 204 to the Intercambiador de Avenida de America or metro line 8 from Nuevos Ministerios – Barajas.
By Public Transport:
- The nearest metro station is Retiro (line 2, 350 metres from the hotel) and Banco de España (line 2, 450 metres from the hotel).
- The nearest train station is Estación de Recoletos, 200 metres from the hotel.
- The nearest bus stop is number 161 – Puerta de Alcala, 200 metres from the hotel.
By Car:
- From any direction, take the M30 (ring road) and exit at O’ Donnell Street.
- Continue along O’ Donnell Street for 2 km and turn left onto Alcala Street.
- Once in Puerta de Alcala (roundabout), take the first exit to Salustiano Olozaga Street, and then turn right to Villalar Street.
- Turn right again onto Recoletos Street, which is where you will find the hotel.
Parking:
Covered parking is available for an additional charge. Parking spaces are subject to availability and should be reserved directly with the hotel.
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